Skip to main content

Ticket

No description

type Ticket {
  assignee: PortalUserBasicInfoType
  attachments: [Attachment!]
  canTriage: Boolean!
  company: Company!
  createdAt: ISO8601DateTime!
  createdBy: PortalUserBasicInfoType!
  description: String!
  history: [TicketHistory!]
  hubspotCompanyDomain: String
  hubspotCompanyId: String
  hubspotCompanyName: String
  id: ID!
  impact: TicketImpactEnum
  internalNotes: [TicketMessage!]
  messages: [TicketMessage!]
  priority: TicketPriorityEnum
  sla: TicketSLA
  status: TicketStatusEnum!
  tags: [Tag!]
  ticketDomain: TicketDomain
  title: String!
  type: TicketTypeEnum!
  updatedAt: ISO8601DateTime!
  votes: TicketVote
}

Fields​

Ticket.assignee ● PortalUserBasicInfoType object​

Ticket.attachments ● [Attachment!] list object​

Ticket.canTriage ● Boolean! non-null scalar​

Ticket.company ● Company! non-null object​

Ticket.createdAt ● ISO8601DateTime! non-null scalar​

Ticket.createdBy ● PortalUserBasicInfoType! non-null object​

Ticket.description ● String! non-null scalar​

Ticket.history ● [TicketHistory!] list object​

Ticket.hubspotCompanyDomain ● String scalar​

Ticket.hubspotCompanyId ● String scalar​

Ticket.hubspotCompanyName ● String scalar​

Ticket.id ● ID! non-null scalar​

Ticket.impact ● TicketImpactEnum enum​

Ticket.internalNotes ● [TicketMessage!] list object​

Ticket.messages ● [TicketMessage!] list object​

Ticket.priority ● TicketPriorityEnum enum​

Ticket.sla ● TicketSLA object​

Ticket.status ● TicketStatusEnum! non-null enum​

Ticket.tags ● [Tag!] list object​

Ticket.ticketDomain ● TicketDomain object​

Ticket.title ● String! non-null scalar​

Ticket.type ● TicketTypeEnum! non-null enum​

Ticket.updatedAt ● ISO8601DateTime! non-null scalar​

Ticket.votes ● TicketVote object​

Returned By​

ticket query

Member Of​

CreateTicketPayload object ● TicketCollection object ● ToggleTicketVotePayload object

Contribute to the Docs

Found something outdated or missing? Help us improve the documentation with a quick suggestion or edit.

How to contribute

Resources

By exploring our content, you'll find resources that will enhance your understanding of the importance of a Security Application Program.

Conviso Blog: Explore our blog, which offers a collection of articles and posts covering a wide range of AppSec topics. The content on the blog is primarily in English.

Conviso's YouTube Channel: Access a wealth of informative videos covering various topics related to AppSec. Please note that the content is primarily in Portuguese.